convedo Intelligent Process Automation Blog

BPM is all about organizing your business to provide an enhanced customer experience and take customer satisfaction to a new high.

Setting strategic objectives, putting processes in place to achieve them, and realizing the results you desire seems simple – at least in theory. In reality, organizations of all sizes struggle with making this happen.

Why? I could launch into many reasons to address that question, but the heart of the problem lies in three distinct silos within your operations – strategy, analysis and execution – here are a few tips to overcome these problems.

Transform the way you get work done.

Metastorm Business Process Management (BPM) allows you to integrate, automate and provide visibility into end-to-end business processes across departments, systems, and organizations.

Metastorm BPM allows you to leverage your existing systems and provide a more agile, intelligent business process layer that enables you to implement better processes without the constraints imposed by underlying systems and with deployments in months rather than the years it can take to change out legacy systems. Whether it’s customer on-boarding, case management, new product introduction, or regulatory compliance.

These seven principles describe the overall philosophy of Lean BPM, and all seven must be present in any Lean BPM practice or methodology for the full benefits of Lean BPM to be realized.

While sharing similar concepts, Business Process Management and Workflow Automation Software are very different in terms of their offerings and capabilities.

Business Process Management (BPM)

Characterizes a series of activities independent from specific applications

• BPM is a superset of workflow

• It is distinguished by its ability to coordinate activities  and tasks among users

• BPM connects disparate systems enabling seamless data sharing and universal control from a single interface

• Business processes, once defined, are modeled, automated, managed and optimized to be effective, cost efficient and achieve high operational performance

• It is used to capture, evaluate and analyse information from outside sources efficiently and effectively

• With the ability to distinguish between execution rules and the actual flow of the process, BPM rules allow you to govern your processes