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Digital Transformation (7)

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Customer Experience, Digital Transformation

How can digital platforms help you improve the customer experience?

 

Digital transformations have revolutionized business and society in the last 20 years — and they're only getting started. According to Gartner, there are currently 8.4 billion devices connected to the Internet of Things, with this number projected to rise to 20 billion by 2020.

As digitization becomes an ever more crucial factor in people's lives, it also becomes an important consideration for any organization. Companies need to understand how they can create value by using digital platforms to interact with their employees, business partners and customers. So what role can digital platforms play in enhancing your customer experience?  
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Business Process Management, Digital Transformation

What does digital transformation mean for traditional businesses?

 

Technology has created untold opportunities over the last decade, and with the speed of development moving more quickly than ever, this trend shows no sign of stopping. Traditional businesses are in an eat-or-be-eaten position. If they can't manage digital transformation effectively, they will have a hard time staying competitive in a marketplace that moves more and more quickly.

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Important strategies for delivering business applications faster
Business Transformation, Digital Transformation

Important strategies for delivering business applications faster

 

In today's increasingly digital landscape, software is often the key to industry disruption. A company that delivers products faster, without adding costs to the customer, gains a bigger market share. It is software that is the backbone of some the largest industry disruptors, with services like ride sharing, home sharing and other services acting as a guidepost of how technology platforms can innovate otherwise stagnant industries like hospitality and consumer transportation.

What this means for business is clear: A faster business app development cycle is the foundation for long-term success.

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Business Transformation, Business Process Management, BPM, Enterprise Information Management, Digital Transformation

BPM Organizational Tips and Initiative Ownership

Business process management (BPM) is a methodical business approach that improves a company's workflow. When developed, integrated and applied correctly, BPM has the can improve business processes throughout the entire organization. The most important developmental aspect of any effective BPM plan is its organizational structure, starting with the lead position and filtering down to all other levels.

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