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If you're in the market for business process management (BPM) software, the good news is that there are more than 100 vendors from which you can choose. The hard part, though, is that those vendors so often describe their products in dissimilar ways. It can sometimes seem like they're pitching entirely different items.
Business process management (BPM) is a methodology by which the processes in the organization are identified, improved and managed to provide clarity on strategic decisions, optimize the use of business resources, and provide discipline in daily operations. It is a structured approach that helps the organization understand the processes that are used to meet customer needs, and bridges the gap between customer expectations and the business's ability to perform.
As its name suggests, business process management (BPM) involves enhancing the ways in which a company functions by getting all of its divisions and systems to run as smoothly as possible. Obviously, such an overhaul requires up-to-date technologies.
However, many corporate leaders mistakenly believe that BPM is all about technology. To the contrary, it's only effective if people are fully engaged with it. That is, if your BPM implementation is to succeed, all of your employees must fulfill their specific roles.
Your BPM is a crucial aspect of digital transformation, but it requires a significant amount of collaboration and coordination with departments and key decision makers before you can integrate your technology and business processes. You can make operational improvements and increase productivity across your entire organization with BPM, but you need to know how to optimize your BPM performance to get the maximum benefit.
Even the best business process enhancements can fail without a smart business process management (BPM) strategy. As companies expend large sums to undergo unprecedented levels of digital transformation, the cost of failure is growing exponentially, bringing BPM to the front and center of corporate conversations.