convedo Intelligent Process Automation Blog

Robotic process automation (RPA) has been receiving a lot of attention recently, and for good reason. Companies of all sizes and industries have leveraged robotic software agents to automate and streamline a great deal of their business processes.

Robotic Process Automation (RPA) can be a powerful tool in the right hands, but like any tool, you need to make sure you apply it correctly. Rather than being a magic bullet, RPA requires a careful assessment of your firm's processes, needs and objectives.

According to consulting firm McKinsey & Company, roughly 37 percent of business processes have been digitized. While there remains a great deal of progress to be made, these efforts are a major part of companies' attempts to "digitally transform" their business and become more effective and productive as a result.

There's no longer anything "artificial" about the benefits that AI can bring to your company. In only a short time, artificial intelligence has evolved from being purely speculative to being a mature technology with lots of room for future growth.

Service delivery automation (SDA), a term which refers to the automation of human business activities, is increasingly important for organisations to cut costs, become more productive and better serve their customers. Two key elements of SDA are robotic process automation (RPA) and artificial intelligence (AI), which can be used in isolation or in combination to make your processes more efficient and digitally transform your organisation.