--- title: The convedo Blog | ai description: ai | Making sense of the rapidly evolving world of Low-Code, Bots and generative AI, and all things Process & Automation. image: https://info.convedo.com/hubfs/convedo_rpa_make_the_robots_work_for_your_the_european-1%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)_11zon%20(1)_11zon-1.webp --- [![convedo | Low-Code, Bots and GenAI](https://info.convedo.com/hs-fs/hubfs/Convedo%20green%20%26%20blue.png?width=300&height=65&name=Convedo%20green%20%26%20blue.png "convedo | Low-Code, Bots and GenAI")](https://info.convedo.com) Open main menu Close main menu - [Blog](https://info.convedo.com/) - [About](https://www.convedo.com/) Open the submenu - [Who we are](https://www.convedo.com/) - [CSR](https://www.convedo.com/) - [Our Customers](https://www.convedo.com/) - [Technology Partners](https://www.convedo.com/) - [Intelligent Automation Alliance](https://www.convedo.com/) - [Services](https://www.convedo.com/) Open the submenu - [Intelligent Automation Consultancy](https://www.convedo.com/) - [Implementation](https://www.convedo.com/) - [Support](https://www.convedo.com/) - [Academy](https://www.convedo.com/) - [convedo Accelerators](https://www.convedo.com/) - [Automation Talent Pool](https://www.convedo.com/) - [Technologies](https://www.convedo.com/) Open the submenu - [Robotic Process Automation](https://www.convedo.com/) - [Process Mining & Discovery](https://www.convedo.com/) - [Business Process Management](https://www.convedo.com/) - [Conversational AI](https://www.convedo.com/) - [Low-Code App Development](https://www.convedo.com/) - [Intelligent Document Processing](https://www.convedo.com/) - [Integration Platform-as-a-Service](https://www.convedo.com/) - [Resources](https://www.convedo.com/) Open the submenu - [Resource Library](https://www.convedo.com/) - [Case Studies](https://www.convedo.com/) - [News](https://info.convedo.com/) - [Social Wall](https://www.convedo.com/) - [Videos](https://www.convedo.com/) - [Media](https://www.convedo.com/) - [Podcast](https://www.theautomationguys.net/all-episodes/) - [Join #teamconvedo](https://www.convedo.com/) # convedo Intelligent Process Automation Blog Select Category 9.8 9.3 agile ai AI chatbot AML api appian Appian 2019 Appian Partner Appian Partners Artificial Intelligence automation banking Basel II Basel III Big Data Blue Prism Blue Prism Partner BPM BPM Mobile BPM Software Business Process Management Business Processes Business Transformation campus Celonis Celonis Partner CEM Centre of Excellence Change Management chatbot chatbots CoE Collaborative Platforms communication Consultant Content Server convedo conversational AI COVID-19 Customer Experience Customer Service Decision Management digital Digital Experts digital process automation Digital Transformation Digital Workforce Digitale Transformation dmn DMS DWP EA eGov EIM Enterprise Enterprise Architecture Enterprise Information Management Enterprise Modelling Enterprise World ERP Financial Services FinTech Future of RPA GDPR Graduate Hadoop Haulage Planning System HR HR automation hr automation benefits Integration Intelligent Automation Intelligent Capture Intelligent Process Automation Internet of Things IoT issues reporting KYC Lean BPM local government London Low-Code low-code software machine learning maintenance management tool Management managerView MBPM Mental Health Metastorm Metastorm BPM MiFID Migration nlp NoSql OCR onboarding onboarding solution OpenText OpenText MBPM OpenText Process Suite optimisation payroll podcast Process process automation Process Mining process optimisation Project Public Sector Release Notes Robotic Process Automation ROI RPA #rpa4good safety SAIL SAP SAP S4/HANA Sarbanes-Oxley Scale UP Scripted Business Object Six Sigma Skills Gap Smart Process Applications Stress Tests students supplier onboarding The Automation Guys TOGAF Trends UK Skills Gap Unstructured Data Use Cases vendor onboarding Virtual Assistant Web Services Workflow Workforce Zachman [![Is Our AI and Automation Strategy Right for Us?](https://info.convedo.com/hubfs/banner%20assessment.png "Is Our AI and Automation Strategy Right for Us?")](https://ai-automation-strategy-assessment.scoreapp.com/) Posts about: ## ai ![The top 5 things you didn't know about chatbots](https://info.convedo.com/hubfs/chatbots%20for%20businesses%20(1).webp) [ai,](http://info.convedo.com/topic/ai) [Financial Services,](http://info.convedo.com/topic/financial-services) [chatbot,](http://info.convedo.com/topic/chatbot) [chatbots,](http://info.convedo.com/topic/chatbots) [AI chatbot,](http://info.convedo.com/topic/ai-chatbot) [Virtual Assistant,](http://info.convedo.com/topic/virtual-assistant) [conversational AI](http://info.convedo.com/topic/conversational-ai) ### [The top 5 things you didn't know about chatbots](http://info.convedo.com/the-top-5-things-you-didnt-know-about-chatbots) You might think you know everything you need to know about chatbots—they’re conversational agents that use artificial intelligence to handle many routine queries and issues for your business, including marketing, orders, and customer service. But this definition, while accurate, only scratches the surface of what’s possible when you bring chatbots into your organization. In this article, we’ll discuss some of the biggest myths and surprises about chatbots [Read more](http://info.convedo.com/the-top-5-things-you-didnt-know-about-chatbots) ![Pathway To Success With Chatbots](https://info.convedo.com/hubfs/shutterstock_1214583292%20(1).webp) [ai,](http://info.convedo.com/topic/ai) [chatbot,](http://info.convedo.com/topic/chatbot) [AI chatbot,](http://info.convedo.com/topic/ai-chatbot) [Virtual Assistant,](http://info.convedo.com/topic/virtual-assistant) [conversational AI,](http://info.convedo.com/topic/conversational-ai) [nlp](http://info.convedo.com/topic/nlp) ### [Pathway To Success With Chatbots](http://info.convedo.com/pathway-to-success-with-chatbots) Deciding to use chatbots can feel like just the start of the journey. Many businesses tell us they can see the benefits but worry about the hassle and hitches of implementing a chatbot to their set-up. To help ease these concerns, we’ve developed a clear, proven implementation road map. Here’s how it all works. [Read more](http://info.convedo.com/pathway-to-success-with-chatbots) ![shutterstock\_1058815598](https://info.convedo.com/hubfs/shutterstock_1058815598.jpg) [Robotic Process Automation,](http://info.convedo.com/topic/robotic-process-automation) [machine learning,](http://info.convedo.com/topic/machine-learning) [ai,](http://info.convedo.com/topic/ai) [automation,](http://info.convedo.com/topic/automation) [Artificial Intelligence](http://info.convedo.com/topic/artificial-intelligence) ### [Building the Digital Workforce of the Future](http://info.convedo.com/building-the-digital-workforce-of-the-future) ### *Digital technologies have penetrated nearly every industry and market on the planet. In order to take advantage of this change in the business landscape, executives are seeking to enact “digital transformations” that integrate cutting-edge technologies into their company.* [Read more](http://info.convedo.com/building-the-digital-workforce-of-the-future) ![Process intelligence\_shutterstock\_601671770](https://info.convedo.com/hubfs/Assets_for_blogs/Process%20intelligence_shutterstock_601671770.jpg) [Digital Transformation,](http://info.convedo.com/topic/digital-transformation) [machine learning,](http://info.convedo.com/topic/machine-learning) [ai,](http://info.convedo.com/topic/ai) [Artificial Intelligence,](http://info.convedo.com/topic/artificial-intelligence) [Digital Workforce](http://info.convedo.com/topic/digital-workforce) ### [How will AI take Robotic Process Automation to the Next Level?](http://info.convedo.com/how-will-ai-take-robotic-process-automation-to-the-next-level) ### *Robotic process automation (RPA) has been on the top of IT to-do lists for years in virtually every industry. After all, if a computer can complete a task without human intervention, it is better for everyone. You save on employee time and employees can avoid boring, manual tasks. Plus, your customers benefit with faster processing and fewer errors. For some companies, RPA is synonymous with digital transformation, but only if it can be deployed intelligently.* [Read more](http://info.convedo.com/how-will-ai-take-robotic-process-automation-to-the-next-level) ![AI\_shutterstock\_645687745](https://info.convedo.com/hubfs/AI_shutterstock_645687745.jpg) [Digital Transformation,](http://info.convedo.com/topic/digital-transformation) [Robotic Process Automation,](http://info.convedo.com/topic/robotic-process-automation) [digital process automation,](http://info.convedo.com/topic/digital-process-automation) [machine learning,](http://info.convedo.com/topic/machine-learning) [ai,](http://info.convedo.com/topic/ai) [Digital Workforce](http://info.convedo.com/topic/digital-workforce) ### [Building and Scaling Robots that Deliver Impact](http://info.convedo.com/building-and-scaling-robots-that-deliver-impact-the-leap-from-rpa-to-digital-process-automation) ### *Robotic process automation (RPA) has definitely received a lot of attention of late, but you need to be sure that you can separate the truth from the hype. Although these software "robots" can perform tasks dramatically faster and cheaper than your human employees, it won't do you any good if you don't know the best places in your workflows to apply them.* [Read more](http://info.convedo.com/building-and-scaling-robots-that-deliver-impact-the-leap-from-rpa-to-digital-process-automation) [1](http://info.convedo.com/topic/ai) [2](http://info.convedo.com/topic/ai/page/2) [3](http://info.convedo.com/topic/ai/page/3)