--- title: The convedo Blog | Enterprise Information Management (5) description: Enterprise Information Management | Making sense of the rapidly evolving world of Low-Code, Bots and generative AI, and all things Process & Automation. (5) image: https://info.convedo.com/hubfs/convedo_rpa_make_the_robots_work_for_your_the_european-1%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)_11zon%20(1)_11zon-1.webp --- [![convedo | Low-Code, Bots and GenAI](https://info.convedo.com/hs-fs/hubfs/Convedo%20green%20%26%20blue.png?width=300&height=65&name=Convedo%20green%20%26%20blue.png "convedo | Low-Code, Bots and GenAI")](https://info.convedo.com) Open main menu Close main menu - [Blog](https://info.convedo.com/) - [About](https://www.convedo.com/) Open the submenu - [Who we are](https://www.convedo.com/) - [CSR](https://www.convedo.com/) - [Our Customers](https://www.convedo.com/) - [Technology Partners](https://www.convedo.com/) - [Intelligent Automation Alliance](https://www.convedo.com/) - [Services](https://www.convedo.com/) Open the submenu - [Intelligent Automation Consultancy](https://www.convedo.com/) - [Implementation](https://www.convedo.com/) - [Support](https://www.convedo.com/) - 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There are several important factors accelerating the adoption of technology and driving the digital transformation of businesses.** [Read more](http://info.convedo.com/what-drives-the-current-digital-transformation) ![Answering the Call for e-Government](https://info.convedo.com/hubfs/Assets_for_blogs/Supported_image_for_Blog_3_answering_the_call_for_egov.jpg) [Business Transformation,](http://info.convedo.com/topic/business-transformation) [Business Process Management,](http://info.convedo.com/topic/business-process-management) [BPM,](http://info.convedo.com/topic/bpm) [Enterprise Information Management](http://info.convedo.com/topic/enterprise-information-management) ### [Answering the Call for e-Government](http://info.convedo.com/answering-the-call-for-e-government)   Our world is becoming more and more automated. Technology now touches every part of our lives from the toys our children play with to the way in which we communicate. We're experiencing a digital transformation that is changing our expectations of how the world should work. This shift puts a spotlight on your ability to take on [the e-government role](http://info.convedo.com/next-steps-in-digital-government).  [Read more](http://info.convedo.com/answering-the-call-for-e-government) ![Understanding Digital Disruptions In BPM Initiatives](https://info.convedo.com/hubfs/Assets_for_blogs/Supported_image_for_Blog_2_digital_transformation.jpg) [Business Transformation,](http://info.convedo.com/topic/business-transformation) [Business Process Management,](http://info.convedo.com/topic/business-process-management) [BPM,](http://info.convedo.com/topic/bpm) [Enterprise Information Management](http://info.convedo.com/topic/enterprise-information-management) ### [Understanding Digital Disruptions In BPM Initiatives](http://info.convedo.com/understanding-and-accounting-for-digital-disruptions-in-bpm-initiatives) **Digital disruption occurs when new technologies are introduced to an industry which will affect the value proposition of products and services. This is integral to a business' entire structure, and can easily create great changes to your strategy for Business Process Management ("BPM"). It's important to understand how digital disruption will shape the industry you do business with, and how you can accommodate these changes to stay on top of your BPM.** [Read more](http://info.convedo.com/understanding-and-accounting-for-digital-disruptions-in-bpm-initiatives) ![Next steps in digital government (E-Government)](https://info.convedo.com/hubfs/Assets_for_blogs/Supported_image_for_Blog_2_The_future_of_digital_government.jpg) [Business Transformation,](http://info.convedo.com/topic/business-transformation) [Business Process Management,](http://info.convedo.com/topic/business-process-management) [BPM,](http://info.convedo.com/topic/bpm) [Enterprise Information Management,](http://info.convedo.com/topic/enterprise-information-management) [eGov,](http://info.convedo.com/topic/egov) [Digital Transformation](http://info.convedo.com/topic/digital-transformation) ### [Next steps in digital government (E-Government)](http://info.convedo.com/next-steps-in-digital-government) **Thought leaders across the public sector agree that "digital government" is the future. The challenge facing government leaders now is how to make e-government practices work for their organizations. Your organization needs to adapt to the new environment to achieve your goals efficiently and effectively. Organizations that do not modernize may not survive the digital revolution.** [Read more](http://info.convedo.com/next-steps-in-digital-government) ![Spotlight on the customer: Bridging the Internal-External Divide](https://info.convedo.com/hubfs/Assets_for_blogs/Supported_document_for_blog_4_spotlight_on_the_customer.jpg) [Business Transformation,](http://info.convedo.com/topic/business-transformation) [Business Process Management,](http://info.convedo.com/topic/business-process-management) [BPM,](http://info.convedo.com/topic/bpm) [Enterprise Information Management,](http://info.convedo.com/topic/enterprise-information-management) [Customer Experience,](http://info.convedo.com/topic/customer-experience) [Customer Service](http://info.convedo.com/topic/customer-service) ### [Spotlight on the customer: Bridging the Internal-External Divide](http://info.convedo.com/spotlight-on-the-customer-bridging-the-internal-external-divide) **As you set yourself the task of improving your company's business processes, you may wish to focus on how your changes will optimize the [end experience of the customer](http://info.convedo.com/positioning-bpm-to-deliver-consistent-customer-experience). But who exactly counts as a customer of your organization? Your company's customer base is likely larger than you expected, which means you may need to rethink your approach to business process management.** [Read more](http://info.convedo.com/spotlight-on-the-customer-bridging-the-internal-external-divide) [3](http://info.convedo.com/topic/enterprise-information-management/page/3) [4](http://info.convedo.com/topic/enterprise-information-management/page/4) [5](http://info.convedo.com/topic/enterprise-information-management/page/5) [6](http://info.convedo.com/topic/enterprise-information-management/page/6) [7](http://info.convedo.com/topic/enterprise-information-management/page/7)