convedo Intelligent Process Automation Blog

Intelligent automation, a term for artificial intelligence and machine learning as applied to robotic process automation (RPA), offers a great deal of promise to organisations of all sizes and industries. However, the technology is only starting to hit the mainstream, and there are countless opportunities that so far remain unexplored.

Robotic process automation (RPA) is the use of “robotic” software agents that can automate a variety of business activities, from analysing data to processing sales transactions. Tech market research company Forrester projects that the global RPA market will reach $2.9 billion in 2021, growing tenfold in five years.

Robotic process automation (RPA) has definitely received a lot of attention of late, but you need to be sure that you can separate the truth from the hype. Although these software "robots" can perform tasks dramatically faster and cheaper than your human employees, it won't do you any good if you don't know the best places in your workflows to apply them.

The bad news: 74 percent of businesses report that they spend more than one-fourth of their employees’ time on repetitive manual tasks.
The good news: RPA can help. One of the most effective tools for a company’s digital transformation, robotic process automation (RPA) uses “robotic” software agents to automate a variety of tedious, time-consuming business functions.

Any business that hopes to better serve its customers and outcompete its rivals must re-examine its people, processes, and technology on a constant basis. From big data to cloud computing, recent technological developments have revolutionized the business landscape.