convedo Intelligent Process Automation Blog

Digital technologies have penetrated nearly every industry and market on the planet. In order to take advantage of this change in the business landscape, executives are seeking to enact “digital transformations” that integrate cutting-edge technologies into their company.

Robotic process automation (RPA) has been on the top of IT to-do lists for years in virtually every industry. After all, if a computer can complete a task without human intervention, it is better for everyone. You save on employee time and employees can avoid boring, manual tasks. Plus, your customers benefit with faster processing and fewer errors. For some companies, RPA is synonymous with digital transformation, but only if it can be deployed intelligently.

Robotic process automation (RPA) is the use of “robotic” software agents that can automate a variety of business activities, from analysing data to processing sales transactions. Tech market research company Forrester projects that the global RPA market will reach $2.9 billion in 2021, growing tenfold in five years.

Robotic process automation (RPA) has definitely received a lot of attention of late, but you need to be sure that you can separate the truth from the hype. Although these software "robots" can perform tasks dramatically faster and cheaper than your human employees, it won't do you any good if you don't know the best places in your workflows to apply them.

Although industrial robots have been in operation for the better part of a century, we’re still in the early years of robotic process automation (RPA). The difference is in the application of AI in redesigning how work is done, not just putting robots in the place of human counterparts.