convedo Intelligent Process Automation Blog

Intelligent automation, a term for artificial intelligence and machine learning as applied to robotic process automation (RPA), offers a great deal of promise to organisations of all sizes and industries. However, the technology is only starting to hit the mainstream, and there are countless opportunities that so far remain unexplored.

Not only can technology radically transform the face of private companies, it can be just as effective in the public sector. According to a 2016 European Union report, 81 percent of public services in EU member states are now available online. The term "digital government" refers to strategies and initiatives to bring governments and citizens closer together via technology.