convedo Intelligent Process Automation Blog

Is Our AI and Automation Strategy Right for Us?
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How can digital platforms help you improve the customer experience?

 

Digital transformations have revolutionized business and society in the last 20 years — and they're only getting started. According to Gartner, there are currently 8.4 billion devices connected to the Internet of Things, with this number projected to rise to 20 billion by 2020.

As digitization becomes an ever more crucial factor in people's lives, it also becomes an important consideration for any organization. Companies need to understand how they can create value by using digital platforms to interact with their employees, business partners and customers. So what role can digital platforms play in enhancing your customer experience?  
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