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Let's talk automation.
The rapid growth in digital technology has caused a profound transformation of business processes -- and, by extension, of the field of business process management (BPM) The latter focuses on improving your organization's workflow, making it more effective and more efficient.
It's impossible to make the digital transformation successfully without understanding the efficiency of your business processes. Business Process Management is the key to successfully executing the transition efficiently. You know this -- but how do you sell it to your internal stakeholders?
BPM is all about organizing your business to provide an enhanced customer experience and take customer satisfaction to a new high.
Setting strategic objectives, putting processes in place to achieve them, and realizing the results you desire seems simple – at least in theory. In reality, organizations of all sizes struggle with making this happen.
Why? I could launch into many reasons to address that question, but the heart of the problem lies in three distinct silos within your operations – strategy, analysis and execution – here are a few tips to overcome these problems.
That is finally changing, and the promise of technology is finally being realized.