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Business process management (BPM) is a methodology that organizations use to identify, improve and manage business processes. The aim is to provide clarity on strategic decisions, optimize the use of resources, and streamline operations. BPM can be applied to specific processes or to all processes in an organization. BPM has the additional advantage of allowing digital transformation by providing a bridge between IT and business executives in order to execute and implement processes effectively.

When you first start diving into BPM, it can be tempting to try to apply the changes across your entire organization. Before falling into that trap, however, remember that not every process needs BPM. Business process management is most effective in situations where technology meets employees. Process improvements come about by streamlining areas in which your employees tackle more complex tasks. Here are a few good rules of thumb for picking out the areas that can benefit from a digital transformation.

Business process management (BPM) is a methodology by which the processes in the organization are identified, improved and managed to provide clarity on strategic decisions, optimize the use of business resources, and provide discipline in daily operations. It is a structured approach that helps the organization understand the processes that are used to meet customer needs, and bridges the gap between customer expectations and the business's ability to perform.