BPM: A Powerful Melding of People and Technology
As its name suggests, business process management (BPM) involves enhancing the ways in which a company functions by getting all of its divisions and systems to run as smoothly as possible. Obviously, such an overhaul requires up-to-date technologies.
However, many corporate leaders mistakenly believe that BPM is all about technology. To the contrary, it's only effective if people are fully engaged with it. That is, if your BPM implementation is to succeed, all of your employees must fulfill their specific roles.