convedo Intelligent Process Automation Blog

The first time you hear the phrase "Robotic Process Automation" (RPA), you might not think it sounds like such a big deal. After all, businesses have been using IT to automate processes for decades, and usually to great success.

Yet IT automation techniques haven't just been static during all these years; they've been getting smarter, thanks to advances in artificial intelligence and machine learning. The result is RPA: a new technology that offers the possibility to radically transform your business.

Not only can technology radically transform the face of private companies, it can be just as effective in the public sector. According to a 2016 European Union report, 81 percent of public services in EU member states are now available online. The term "digital government" refers to strategies and initiatives to bring governments and citizens closer together via technology.

Technology is the new currency of the 21st century. Organizations large and small are seeking to leverage technology in order to improve their business processes and make smarter decisions. Visions of digital transformation have launched a technological "arms race" between companies searching for key differentiators to give them a leg up on their competitors.

Like machines in industrial factories in the previous decades, robots have the potential to dramatically change business workflows in the coming years. Robotic process automation (RPA) refers to "robotic" software that can automate a variety of business processes throughout the enterprise.

These days, it seems like the buzzword on every CEO's lips is "digital transformation." From the cloud and the Internet of Things to machine learning and virtual reality, companies are constantly on the lookout for the next great technology that will enable them to differentiate themselves from their competitors and better serve their customers.