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Robotic process automation (RPA) has the potential to radically transform businesses in a variety of industries — and financial services companies in particular. Banks, credit unions, insurance agencies, credit card companies and others can all stand to benefit by bringing RPA into their organisations.
Technology is the new currency of the 21st century. Organizations large and small are seeking to leverage technology in order to improve their business processes and make smarter decisions. Visions of digital transformation have launched a technological "arms race" between companies searching for key differentiators to give them a leg up on their competitors.
The future may finally have arrived. Like countless works of science fiction have predicted, robots are showing up in the workplace to help employees do their jobs. Robotic process automation (RPA) refers to the use of "robotic" software to automate a number of business processes.
When you hear the words "artificial intelligence," you might first think of impressive projects like self-driving cars, machines that play chess or even Apple's Siri virtual assistant. Yet the truth is that AI technologies have become essential to the way that thousands of companies of all sizes and industries do business.