convedo Intelligent Process Automation Blog

 Companies of all shapes and sizes are adopting robotic process automation (RPA). RPA is revolutionary for industries such as banking, insurance and governance - driving significant digital transformation to services, products and customer interactions.

Robotic process automation (RPA) is the use of “robotic” software agents that can automate a variety of business activities, from analysing data to processing sales transactions. Tech market research company Forrester projects that the global RPA market will reach $2.9 billion in 2021, growing tenfold in five years.

Robotic process automation (RPA) has definitely received a lot of attention of late, but you need to be sure that you can separate the truth from the hype. Although these software "robots" can perform tasks dramatically faster and cheaper than your human employees, it won't do you any good if you don't know the best places in your workflows to apply them.

Although industrial robots have been in operation for the better part of a century, we’re still in the early years of robotic process automation (RPA). The difference is in the application of AI in redesigning how work is done, not just putting robots in the place of human counterparts.

Whether you're interested in the productivity improvements or the lower costs, you've already made the decision to implement robotic process automation (RPA) within your organisation. The good news is that by streamlining and automating your processes, RPA can unlock a significant amount of hidden insights and potential.