convedo Tech Talk

Your vision for business improvements delivered

The Metastorm BPM platform delivers the insight, power and agility you need to make your vision for business improvement a reality. To respond to increasing competitive pressures, regulatory changes, market conditions, and customer demands, companies today are looking for ways to not only increase their effectiveness and efficiency but to also become more capable of change than they are today. Gaining, and then maintaining, competitive advantage requires an ability to continue to adapt more quickly and increase operational efficiency — in step with the increasing pace of change. Achieve results quickly by providing a more agile, intelligent business process layer that integrates the underlying legacy systems, provides visibility across critical business processes, and gives you the ability to design processes that deliver competitive differentiation, without the constraints imposed by legacy systems.

Metastorm BPM is a platform for Business Process Management (BPM) systems that automates labor-intensive administrative and management processes. It is a versatile production-strength BPM system that can support a large number of processes, users, and transactions.

It can access data from any ODBC data source, use external forms, integrate with a variety of document management systems via API, and exchange email with most email clients. More importantly, it can easily integrate all of these systems through a single user interface, which it then presents to the user in the two most popular Windows clients, Internet Explorer and MS Outlook.

OpenText MBPM Shortcuts are mini solutions or techniques to solve “How To” questions that have been raised about MBPM.

A few years back, they have been made available by Metastorm but then disappeared.

Now, we have found them again and make them available to you, and we hope you find them useful.

Sometimes we get questions from our customers to very fundamental functionality in OpenText MBPM. One of them was regarding the Alert Message which is visble to users in the ToDo- and Watchlist when using Loopback actions. When using a Loopback action, by default the action updates the Alert Message with the action name of the Loopback action itself. This might not be the expected result. In some cases, the prefered result is to show the previous message, the one which was responsible for the folder ending up at a specific stage. The following quick tip is based on a short cut solution which has been made available by Metastorm many years ago.

Most big software vendors are continuously improving their software and adding new features to make their customers happy. Therefore it doesn't comes with surprise that older version of the software are not supported by their support helpdesks.

Although companies try their best to continue supporting old versions many years after they have been superseded by newer versions. But at some point every version need to come to an "End-Of-Life".