convedo Tech Talk

Sometimes we get questions from our customers to very fundamental functionality in OpenText MBPM. One of them was regarding the Alert Message which is visble to users in the ToDo- and Watchlist when using Loopback actions. When using a Loopback action, by default the action updates the Alert Message with the action name of the Loopback action itself. This might not be the expected result. In some cases, the prefered result is to show the previous message, the one which was responsible for the folder ending up at a specific stage. The following quick tip is based on a short cut solution which has been made available by Metastorm many years ago.