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For years, OpenText MBPM (formerly Metastorm BPM) served as a reliable platform for enterprise process automation. It was once the preferred choice for organisations looking to design and manage workflows, particularly in document-heavy environments. But Metastorm is now a legacy system. It cannot keep pace with today’s demand for agility, seamless integration, and modern user experiences.
A comprehensive glossary of the most important Appian terms, concepts, and features.
Action
A user-initiated task such as starting a process or submitting a form.
Data is one of the most precious resources nowadays. Processes and decisions turning data into value are defining the success of an enterprise. The importance of business process management is widely recognised, whereas decisions are rather seen as part of a process and not as a concern on their own. Hence, they are often buried in applications, code, processes or even in the heads of people, although they are driving performance and are subject to regulatory requirements. This results in unmaintainable and inconsistent decisions imposing unknown risks to enterprises. As a cure for unmanageable decisions the discipline of decision management emerged promising transparency, productivity, accuracy, agility, and consistency of decisions.