Embracing Machine Learning & Intelligence Automation


When looking at the future of business operations, machine learning is a big part of the enterprise landscape. Before machine learning, businesses relied on statistical modelling to make predictions. With advances in artificial intelligence, driven by the availability of machine learning technologies, statistical modelling is becoming a single tool in the predictive box, not the entire set of what's available. To continue your digital transformation, it is important to stay up to date on what is available and the benefits of early adoption.

What is Machine Learning?

Machine learning is a way of teaching a device to solve problems that don't have a direct question/answer modality. Many questions don't have a simple and direct answer. When things aren't a simple A means B, you need a more flexible system, and that is exactly what machine learning is designed to offer. More intelligent machines mean that more repetitive tasks can be handled by computers and employees have more time to devote to complex tasks.

Machine Learning Leads to Intelligent Automation

Automation technologies have existed for decades. From auto-answering services to package tracking, these automation technologies surround you, each offering a direct business benefit. Now, automation can advance to the next level with intelligent solutions. Not only can you add an auto answering service, but you can train one that can handle most basic customer service tasks. Chatbots are already a growing segment of the intelligent automation market. 
More sensors means the availability of more information, which also means that machines can handle more of the workload. For example, John Deere, a tractor manufacturing company, has added entirely new revenue streams with maintenance packages that help prevent system failures. Instead of waiting for a report about a machine that isn't working, John Deere tracks performance and predicts points of failure before they happen, helping their customers stay up and running for more days per year. 

Digital Transformation through Intelligent Automation

These are just a few examples of ways to leverage intelligent automation to benefit your business. As part of your long-term digital transformation strategy, it is important to assess what areas are ready for automation technologies. With everything from HR solutions to logistics and manufacturing solutions on the market, you have a lot of automation options that can streamline functions and reduce costs.