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The rapid growth in digital technology has caused a profound transformation of business processes -- and, by extension, of the field of business process management (BPM) The latter focuses on improving your organization's workflow, making it more effective and more efficient.
It's impossible to make the digital transformation successfully without understanding the efficiency of your business processes. Business Process Management is the key to successfully executing the transition efficiently. You know this -- but how do you sell it to your internal stakeholders?
BPM is all about organizing your business to provide an enhanced customer experience and take customer satisfaction to a new high.